Software Engineer at K&S Computing

---

• Architected a zero-touch automation system for device provisioning using Ansible, n8n, and PowerShell, which eliminated manual configuration and automated asset registration. Subsequently, designed a scalable, multi-tenant version of the platform featuring a Node.js API and a React frontend to serve a broad client base.
• Managed and enhanced a fully containerized DevOps infrastructure, gaining hands-on experience with Docker, Kubernetes, and Helm to orchestrate scalable application deployments and secure microservice communication.

Software Developer at Amshot

---

• Led projects across industries, including oil and gas, and served as Team Lead for a critical project. Guided the team through high-pressure situations and delivered high-quality React-based frontends on time.
• Gained expertise in AngularJS, Vue 2, ASP.NET, React Native, Azure DevOps Pipelines, and Amazon Cloud. Stayed updated on emerging technologies and best practices to drive innovative solutions.
• Fostered a collaborative team environment with an approachable leadership style, strengthening team dynamics and increasing productivity. Applied strong organizational and time management skills to effectively address challenges and ensure project success.

Associate Software Engineer at Walmart

---

• Progressed to Associate Software Engineer, contributing to high-impact projects within the ADE space using technologies like React, Node.js, MongoDB, Express, and Azure serverless architecture to design scalable solutions for a global user base.
• Spearheaded the development of an automation-driven "Self-Service" product, achieving over $100k in annual savings. This success led to the formation of the Home Office Client Automation Team, which I directed, furthering Walmart’s automation capabilities.
• Designed and developed prototypes for internal applications still in use today, and acted as a subject matter expert for Walmart's Content Management System (CMS), guiding deployment strategies and collaborating with cross-functional teams for seamless integration.
• Enhanced expertise in cloud architecture, automation, and frontend development, while strengthening leadership, collaboration, and strategic thinking skills, contributing to Walmart’s global operational success.

Desktop Support Technician V at Walmart

---

• Started as a Help Desk Technician 2, providing Level 1 support for software and hardware issues. Recognized for quick problem resolution and selected for formal PowerShell scripting and advanced Windows 10 troubleshooting training at the Microsoft Building.
• Contributed by creating PowerShell scripts to automate fixes, and led the development of a self-service application using Electron.js, deployed to over 40,000 Windows workstations, improving operational efficiency and reducing help desk workload.
• Won first place at the 2016 Walmart Code@thon for developing a voice application with Node.js, showcasing problem-solving skills and a passion for innovation and collaboration in high-pressure environments.

Desktop Support Technician at CompuCom

---

• Responsible for supporting a major upgrade project, upgrading clients from Windows XP to Windows 7. This involved extensive planning and coordination to ensure a smooth transition.
• Key responsibilities included data and profile migrations, requiring a solid understanding of data management and tools to transfer data between systems. Ensured proper system configuration and troubleshooting during the upgrade process.
• Gained valuable knowledge in desktop support, system upgrades, migrations, and troubleshooting, which laid a strong foundation for my IT career and helped develop a versatile technical skill set.

Production and Repair Technician at Randstad with HP

---

• Imaged and configured servers for clients like Longhorn Steakhouse, Bank of America, and hotels, requiring strong server hardware/software knowledge and client collaboration.
• Transitioned to Hardware Support Technician, diagnosing and repairing components for servers, desktops, laptops, tablets, and printers, including motherboard and RAM upgrades, and troubleshooting Bank of America check printers.
• Gained expertise in scripting and development, automating tasks with PowerShell, and working with HTML, CSS, JavaScript, and .NET Windows Forms, improving team efficiency and expanding technical skills.